CAS Severn on NASA SEWP VI

SEWP Overview

NASA SEWP (Solutions for Enterprise-Wide Procurement), pronounced “soup,” provides Information Technology, Communication, and Audio-Visual (ITC/AV) solutions and services to all Federal Agencies and their approved contractors. Created in 1993, SEWP I was the first Government-Wide Acquisition Contract (GWAC) in the federal acquisition space. Originally the vehicle provided only technology products for NASA and other agencies. Over the past 30 years SEWP has expanded its scope to meet customer requests. The program is self-funded through a 0.34% usage fee and supports more than 50,000 orders a year.

CAS Severn Contract Information

Fair Opportunity

A.1.13 Fair Opportunity and Requests for Quotes

Contractors will be provided a fair opportunity at the individual order level as appropriate per FAR Part 16.505(b), including the SEWP RFQ tools. No documentation for the order selection is required to be submitted with the order. All such documentation is to be maintained by the issuing procurement office.

The Contractor shall not market, quote or otherwise offer for sale, any IT Solutions not listed under this contract, until the said solutions are included in the SEWP database of record, and available to all Government end-users.

If the Government issues a Request For Information (RFI) as part of market research, the Contractor may provide items not yet listed on their SEWP contract as part of a market research quote if:

1. all such items are clearly marked as not yet available on their SEWP contract; and
2. the contractor submits a technology refreshment request to add those products to their contract

If the Government issues a Request For Quote (RFQ) or a Market Research Request (MRR), the Contractor may only respond with items available on their Contract and the price of each item shall be the no greater than the price in Attachment F SEWP database of record at the time the quote is issued. If the Contractor has insufficient items on their contract to fully respond to the Formal RFQ, the Contractor must respond with a No Bid.

Unless the RFQ specifically allows for partial quotes, the Contractor must respond fully to all requirements specified in the RFQ.

When submitting a quote to a government end-user, the contractor must clearly state the length of time the quote is valid. The contractor shall honor any order submitted within the stated time period of a quote.

When responding to an RFI or RFQ issued from the NASA SEWP RFQ on-line quoting system, the Contractor must respond as outlined in Attachment C: Contract Holder User Manual (CHUM).

Contract Holders are prohibited from using Government information posted on the NASA SEWP Contract Holder Only Page, such as RFQs, RFIs, etc., for purposes other than proposing on SEWP requirements. This includes Contract Holders providing third parties with SEWP information and requirements for the purpose of assisting companies, that are not SEWP Contract Holders, with providing unsolicited proposals to meet agency requirements already posted to the NASA SEWP RFQ on-line quoting system.

Program Management Contacts

SEWP Program Manager — Steven Muchow
301-776-3400 | smuchow@cassevern.com

SEWP Deputy Program Manager — Francesca Galbani
301-776-3400 | fgalbani@cassevern.com

How to Obtain a Quote

For quotes on hardware, software, or services under CAS Severn’s SEWP VI contract, contact:

Christine A. Gerstmyer
SEWP VI Account Executive
800-252-4715 x185 | cgerstmyer@cassevern.com

Quotes may also be requested through the NASA SEWP Quote Request Tool (QRT) at the NASA SEWP website.

Warranty and Post-Delivery Support

Installation

Agencies can order hardware and software with or without installation services. Labor services must directly support the equipment and generally cannot exceed 10% of the total equipment price on the delivery order.

Basic Warranty

Standard commercial and Original Equipment Manufacturer (OEM) warranties apply to provided products.

Extended Warranty

Extended coverage can be purchased anytime during the standard commercial warranty period.

Technical Support

Defined under specific contract terms for troubleshooting and operational assistance.

Software Support

Includes access to bug fixes, patches, and version updates or upgrades to maintain software operability.

For questions about installation, warranty, technical support, or any other post-delivery issue, contact:

Christine A. Gerstmyer
SEWP VI Account Executive
800-252-4715 x185 | cgerstmyer@cassevern.com

Order Troubleshooting

If there is a problem with an order placed under CAS Severn’s SEWP VI contract, contact:

Christine A. Gerstmyer
SEWP VI Account Executive
800-252-4715 x185 | cgerstmyer@cassevern.com

Orders and order modifications route through the NASA SEWP Program Management Office. The SEWP Help Desk can be reached at 301-286-1478 or help@sewp.nasa.gov.

Ordering Guide

Download the CAS Severn SEWP VI Ordering Guide (PDF)

The guide contains:

• SEWP overview
• Fair opportunity
• Contact information
• What’s in scope for SEWP VI
• Ordering process

How to Contact SEWP

SEWP PMO Hours: Monday–Friday, 7:30 AM – 6:00 PM ET
Email: help@sewp.nasa.gov
Customer Help Desk: 301-286-1478
Website: www.sewp.nasa.gov

Related Links

• CAS Severn home page
• NASA SEWP program home page
• CAS Severn on NITAAC CIO-CS